At NTN, we’re dedicated to delivering your perfect timepiece—whether it’s a timeless analog watch or a cutting-edge smartwatch—safely and on time.

1. Where We Ship

We proudly offer free shipping across Nepal on all orders.

2. Processing Time

Orders are processed within 24 hours after order confirmation.

Orders placed on weekends or public holidays are processed the next business day.

If an item is out of stock or delayed, we’ll contact you promptly with updated shipping information.

3. Delivery Time

Estimated delivery times are:

  • Within Kathmandu Valley : 2 business working days
  • Outside Valley orders: 3-5 business working days

Delivery times may vary based on courier performance, location and weather conditions.

4. Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via [email/SMS] so you can follow your package every step of the way.

5. Order Changes & Cancellations

Orders can be modified or canceled within an hour of placement, provided they haven’t yet shipped.

Once shipped, changes can’t be guaranteed. Contact us at 01-536236 as soon as possible for assistance.

6. Address Accuracy

Please double-check your shipping details before checkout. NTN cannot be held responsible for delays or losses due to incorrect addresses provided by customers.