Last updated: December 2025

At NTN, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name, email address, phone number, and shipping/billing address
  • Payment information
  • Device and browsing data, such as IP address, browser type, and usage statistics
  • Communication preferences and feedback

We collect this information directly from you when you place an order, contact us, or browse our website.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Provide customer support and manage your account
  • Send updates on your order status, offers, or new products.
  • Improve our website, products, and services

Your information will not be sold or shared with third parties except as necessary for order fulfillment, legal compliance, or service improvement.

3. Data Sharing and Disclosure

We may share your data only with:

  • Delivery and logistics partners to complete your order
  • Payment service providers to process transactions securely
  • Legal authorities, if required by law

All partners handling your data are bound by confidentiality and data protection obligations.

4. Data Retention

We store your personal information for as long as necessary to fulfill the purposes outlined above and to comply with legal, accounting, or reporting obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.
However, no online system can guarantee absolute security, and you share information at your own risk.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at 01-5356236.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

NTN Watches

Nepal Trade Network Pvt. Ltd.,

Taxpin No.: 300140422

Ecomm. Registration No.:

Email: info@ntn.com.np
Phone: +977‑1-5356236
Head Office Address: 1081 Durbar Marg, Kathmandu, Nepal